Payment and Shipping
We accept payment via 1) Paypal (for credit and debit card payments as well as Paypal accounts) and 2) over-the-counter and online bank deposit. You do not need a Paypal account for credit and debit card payments. For the latter, please follow the instructions on the checkout page. We will reserve your item for 3 business days after order has been placed. After the period has passed without completing payment, you will need to repeat the transaction should you wish to proceed. Your order will only be processed once payment has been verified. Note that for some card payments through Paypal, Paypal's verification may take up to 24 hours. Only after payment has been received will your order be packed and sent.
Please refer to the rates below:
- Free shipping for orders above Php795 (Metro Manila)
- Free shipping for orders above Php995 (outside Metro Manila)
- Php75 for Metro Manila orders (<Php795)
- Php100 for N. Luzon / S. Luzon orders (<Php995)
- Php120 for Visayas / Mindanao orders (<Php995)
To reach you safely, clothing is packed in a plastic bag and Deseo cloth bag, along with the courier's pouch. Accessories are packed in a velvet pouch and protective bubble wrap, along with the courier's pouch. We will contact you with the tracking number once item has been shipped. We ship through Xend or LBC depending on the size of the order. If you reside elsewhere in the world and want to make an order, please contact us.
Once payment has been completed, delivery takes an average of 2-3 working days for areas within Metro Manila and 3-5 working days for provincial areas. We will send you the tracking details after the package has been picked up by the courier. The courier's website may take up to 24 hours before the tracking status is updated.
For more information and further clarification, please contact us at firstname.lastname@example.org or +63 9209234576 (messages only).